The questionnaire of the
customers’satisfaction with Fine Art Products
(Fill in the form, win gifts and have a good luck)
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Thanks for your purchase of “FINE ART”series products. In order to increasingly
improve and better our products and service, we make this questionnaire hoping
to get your true feedback. Everyone who filled in the form may be presented an
exquisite gift, and have the chance to attend the annual raffle. Please send
the completed form to the following address:
Self No. 228-248, TongTai Road, Yongping Street, Baiyun District, Guangzhou,
510440, China.
Or fax to 020-36342322. Also you can log in the website of Fine Art
http://www.fine99.com to fill this form online, which is on the head page of
the hotline of technical support.
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Please fill in the blank or mark “√”in the for
indication(Attached sheet is favorable if the filling margin is not enough)
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| 1． You are_____of Fine Art series products. |
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| 2．The reason you select “FINE
ART” (multi-choice): |
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| 3．Your remarks on the Fine Art
series products after using them. |
| （1）About the quality of the products: |
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Electric performance:
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Mechanism performance:
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Appearance and sculpt:
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Package:
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The user's manual:
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The operation convenience of products:
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| （2）About the delivery and service: |
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The time to deliver the goods:
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The correctness to deliver the goods:
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Local technical support:
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Original company technical support:
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Product replacement and maintenance service: |
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The manner of the service person:
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| （3）About the communication and the complain: |
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Fluent communication between the sellers and buyers:
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Quick and right time to response to the complaints:
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The ability to meet the customer's need:
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| （4） About the price: |
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The price:
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The maintenance charge: |
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| 4．Approximate annual purchase
for Fine Art products of your company: |
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| 5．What is our main object for
purchasing FINE ART products?
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| 6．When you purchase FINE ART
products, what you considered to select the brand:
；the first is
；the second is
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| 7．What kind of products do you
want us to supply
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| 8．Your advice and suggestion are
highly appreciated and there will be some special reward if they are adopted by
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You are kindly requested to attach the use
situation (including the amount of the products you have purchase) of Fine Art
products at the back side of this sheet. Meanwhile, the application example of
the products and some authorial papers on stage lighting are welcome always. We
will select some excellent ones and recommend them to specialized publication.
The author of the papers will be awarded something special.
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